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Reception Desk
Reception is the only piece of furniture a client sees first and your team uses second, and the two sides want opposite things. The client’s side is the shape, the tone the room opens on. Your side is three things: how tall the counter is, what is behind it in drawers and shelves, and above all how long it is. Measure the entrance first, then choose the front.
The range
Four models
229 cm, With a 104 cm Return
229 cm with a 104 cm return, stepped white gloss front
Curved Fluted Front With a Brass Band
Curved front in vertical fluting, with a brass band
Faceted Black Front, Drawers Behind
Faceted black front, open shelf and drawers behind
80 by 50 cm Work Surface
80 by 50 cm work surface, for a one-person entrance
Narrow it down
Measure the doorway first
These four look nothing like each other, but choosing does not start with the look. Measure two things first: the width of the entrance, and the depth you can give the desk. Once you have those, usually only one or two of the four are still in play.
One person behind it
A single-operator studio, a unit in a mall, a room upstairs. There is space for one person behind the desk and no more. The UR-RAT01 has an 80 by 50 cm work surface inside the counter, which takes a computer and an appointment book, on a tapered body that is wider at the top. Anything bigger eats the walkway.
Two people, or a corner
Two people taking payments and greeting at once, or a desk that has to turn a corner. The UR-RAT03 is 229 cm long with a 104 cm return, so it sits against a wall as an L. The counter is 112 cm high, which means a client standing at it cannot see your screen or the paperwork on the desk. That height is not arbitrary: reception handles bookings, payments and client records all day, and a counter that hides them is worth more than one that looks good.
The front does the work
Once the size is settled, the front is what is left, and each of the three solves something different. Curved, on the UR-RAT09: vertical fluting with a brass band, in four colours, and a rounded corner that does not cut across the way people come in. Faceted, on the UR-RAT02: angled black panels that catch light differently from every side, depth without a light fitting. Stepped, on the UR-RAT03: white gloss, layered back.
Side by side
Every figure, side by side
Every figure below is measured off the factory drawing on the model’s own page. Where a drawing does not carry a figure, the cell is left empty rather than filled in. Scroll sideways on a phone.
| Model | Length | Height | Return | Front | Behind the counter | Colours |
|---|---|---|---|---|---|---|
| UR-RAT03 | 229 cm | 112 cm | 104 cm | Stepped, white gloss | — | White |
| UR-RAT09 | — | — | Curved | Vertical fluting, brass band | — | Teal, pink, white, cream |
| UR-RAT02 | — | — | None | Faceted panels | Open shelf and drawer unit | Black |
| UR-RAT01 | — | — | None | Tapered | 80 × 50 cm work surface | White |
Only the UR-RAT03 carries a full factory drawing today. On the other three the length and depth are made to your entrance rather than sold in a fixed size, so send the wall dimensions and we quote from a drawing.
The same across the range
Materials and
tech specs
The table above is what changes model to model. This is what does not.
Surfaces
What people see
- Front
- Cut, edged and sprayed in our own carpentry shop
- Finish
- Made to order, matched to the rest of the room
Structure
How it is built
- Body
- Ships in panels and is assembled on site
- Customisation
- Length, front style, finish and colour
Paperwork and parts
What comes with it
- Certificates
- ISO 9001:2015 on the quality system
- Minimum order
- A single desk as a sample, then quoted against your drawing
- Lead time
- 15 to 30 working days from sign-off
- Packaging
- Flat-pack, with gloss panels wrapped separately
Under the finish
Board, laminate, stone and steel
A reception desk takes more knocks than anything else in the room: bags on the counter, clients leaning on it, spilled coffee, shoes against the base. What it is built from decides how it looks three years in.
High-density fibreboard or heavy-duty plywood. Not particle board, which swells with moisture and warps.
High-pressure laminate fused to the board. Harder than paint or standard melamine, so it holds up to scratches and edge chipping.
Tempered glass on transaction counters, heat treated so it is shatter resistant. Marble, granite or quartz slab where the drawing calls for stone.
Brushed stainless steel along the bottom 15 cm, where shoes and mop water do the damage. Brass banding on the fronts that call for it, as on UR-RAT09.
Frosted PMMA acrylic on the illuminated desks. It diffuses the LED evenly and does not yellow the way cheaper plastic does.
Full-extension ball-bearing steel drawer slides, rated for a loaded cash drawer. Soft-close hinges on the doors.
Inside the factory
A reception desk is
a big flat panel problem
A reception desk is the largest flat surface in the shop. Any unevenness, any joint that is not flush, shows under the lights, and a gloss finish shows it most. So the craft on this range is not in the shape. It is in how flat the board is and how the finish is put on.
- Board cut and edged on our own line
- Sprayed and finished in house
- Brass and metal details plated here
- Assembled and checked before it is crated
On file
The certificates,
word for word
Reproduced as issued. Ask for the PDFs with your enquiry.
Quality management system, GB/T19001-2016 / ISO 9001:2015. Holder: Union Win Industrial (China) Co., Ltd. Registration no. 064-21-Q-2073-R0-M, issued by Beijing Standard Certification Centre under CNAS C064-M.
Issued by the Alliance for Flexible Polyurethane Foam for viscoelastic (memory) foam, lab report T0001128339/10AZ 591313. Covers content, emissions and durability testing on the foam family, not on the finished piece.
Amfori BSCI social compliance audit of the factory: working hours, wages, health and safety and management practice. It is an audit of the building the furniture is made in, not a product test.
Who orders these
Who buys reception desks
The desk is the same. What changes is the size, the finish and who draws it.
Opening a shop
One desk, sized to the entrance, in the same finish as the chairs. Reception is the one piece that has to match everything else.
Order it with the chairs and it comes off the same batch of material.
Chain or franchise
The same desk in every branch, in one finish. If the entrances differ, the same front can be made at a different length.
Tell us the branch count and we hold the finish across the batches.
Designer or contractor
Made to a drawing. Length, front style and finish can all change.
Send a plan or an elevation and we come back with a 3D render and a price.
How to order
Three ways in
What changes is the quantity and the timeline.
Sample
Try one before you commit
- MOQ
- 1 piece
- You get
- A 3D render first, then one unit in your colour and logo
- Lead time
- Confirmed once we have your spec
Wholesale
Order for stock
- MOQ
- 5 to 10 pieces depending on the model, and models can be mixed in one order
- Lead time
- 15 to 30 working days after sign-off
- Included
- Your colour, your logo, export cartons and a loading plan
OEM and ODM
Build your own model
- Scope
- Your dimensions, your structure, your upholstery, your packaging
- Process
- Drawing, 3D render, sample sign-off, production
Timeline
What happens after
you send the form
Six steps. Everything before production is measured in days; only the run itself takes weeks.
Enquiry
Which models, how many, and the destination port.
Quote
Back within 24 hours, with the certificate set for your market.
3D render
The desk in your colour, with your logo, before a roll is cut.
Sample
One unit for sign-off.
Production
15 to 30 working days after sign-off.
Loading
Boxed, documented, container booked on your terms.
Packed and loaded
It ships flat
and goes together on site
The body ships in panels with the corners protected, and gloss panels are wrapped separately because a gloss finish scratches in transit. The assembly sheet and the fittings are in the box.
After it arrives
What is covered,
and for how long
Hassle-free support
In the first 30 days after delivery, a quality issue is answered with a replacement or a fix, not a claims process.
Damage replacement
Free replacement or parts for functional or structural damage inside the first 90 days. This is what covers transit damage that only shows once it is in use.
Manufacturer warranty
Structure and manufacturing defects: motors, remote controllers and lifting systems, hydraulic systems, and the metal or wooden frame. Sewing workmanship and upholstery defects are covered for 30 days from delivery. After the year, spare parts and technical support stay available.
Wrinkling of vinyl on a seating surface is normal wear, not a defect. Every upholstered chair shows it with use. What is not covered is listed in full on the warranty policy page.
Questions
Before you send
the enquiry
How long a desk do I need?
Measure the entrance first. If one person works behind it, an 80 cm work surface is enough. If two people take payments and greet at once, or the desk turns a corner, look at 229 cm with a return. A desk that is too big is worse than one that is too small, because it takes the walkway with it.
Why 112 cm high?
Because a client standing at the counter cannot see over it. Reception handles bookings, payments and client records all day, and at 112 cm none of that is on show. Most desks are 100 to 105 cm, which hides nothing from someone standing.
Can the length be changed?
Yes. The panels are cut here, so the same front style can be made longer or shorter. Send the wall dimensions and we quote from a drawing.
Which front for which room?
A dark room takes the faceted black front, which gives depth at the point people walk in without a light fitting. A light room takes the curved fluted front in cream or white. A wide entrance with two people behind it takes the stepped 229 cm desk.
What is the minimum order?
A single desk can be ordered as a sample. Beyond that, ask and we quote against your drawing. Reception desks are usually ordered with the chairs so the finishes come off one batch.
Other furniture
The rest of the room
Next step
Send the wall dimensions,
the front style and the port
A quote comes back within 24 hours. Send a plan or an elevation with it and we come back with a 3D render as well.